Skip to main content
Skip table of contents

Verbose logging

In some instances it may be worthwhile to change the logging of Centro so that it outputs more information when trying to replicate an issue or error messages. Support can provide instructions on how to do this. It is important to note that this should be turned off after the investigation otherwise the logs will grow exceptionally large.

NOTE: Verbose logging can be set as follows:

  • Change the file(s) below based on the issue being diagnosed;

    • C:\inetpub\wwwroot\Centro\web.config

    • C:\Program Files\Actify\Centro\PipelineHostService\KitKatHostService.exe.Config

    • C:\Program Files\Actify\Centro\PipelineManagerService\PipelineManager.exe.Config

  • Search for value:  <!-- Off, Error, Warning, Information, or Verbose. →

  • Change "Warning" to "Verbose"

  • Restart the service

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.