SpinFire Manage Logs
For reporting issues to TechSoft3D Helpdesk we may need the following logs for any investigations. We would recommend making a zip of the whole “logs” folder and ensuring it contains all of the following:
Default Location: C:\ProgramData\Actify\Centro7\Logs
WebApp Logs
Configuration Folder
CentroWebApp.svclog
CentroWebApp00.log
Pipeline Host Logs
Configuration Folder
PipelineHostService.svclog
PipelineHostService00.log or/and PipelineHostService01.log
quartz-scheduler00.log or/and quartz-scheduler01.log
XKit00.log or/and XKit01.log
Pipeline Manager Logs
Configuration Folder
PipelineManagerService.svclog
PipelineManagerService00.log
For Centro 7.12.0 Release and later
Centro stores all log files to one, centralized, location. The default value is the C:\ProgramData\Actify\Centro7\Logs folder.
This includes WebApp Log, Pipeline Host Logs, and Pipeline Manager Logs.
